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We strive to build lasting relationships with our clients and contractors, which means no project is ever truly “complete” in our book, we continue to support through routine and emergency services and take on unique, specialized projects with the same care and quality as a ground-up build.  

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SERVICE DEPT. TEAM

Our dedicated Service Department stands at the heart of our company, delivering rapid response, expert troubleshooting, and long-term reliability to keep our clients’ critical power systems operating at peak performance. 

Our dedicated Service Department stands at the heart of our company, delivering rapid response, expert troubleshooting, and long-term reliability to keep our clients’ critical power systems operating at peak performance. 

what do our customers say about us?
I utilize Big State Electric, because they consistently complete projects on time, demonstrate reliability, dependability, and provide excellent customer service.
—Josh GarciaBaptist Health Systems
Big State accommodates our schedule and is sufficiently flexible. Their work has always been professional and accurate. I will continue to use Big State and refer them to others.
—Koko KermaniCTMC
Tuner has built a great relationship with Big State due to their continued flexibility, reliability, and transparency. They continue to show good faith in everything they offer.
—Allan PersonTurner Construction
Always professional and detailed when quoting and performing service calls. They are quick to get someone onsite and always professional and thorough.
—Jaime DavisClassic Wire and Cable
I’ve had a great experience with Big State. They are very responsive, reasonably priced and produce outstanding results. Big State is my first call for all electrical needs.
—Omar BelloNeoGenomics Laboratories
After Hurricane Beryl did significant damage to our campuses, Big State Electric was instrumental day after day getting us re-opened on time.
—Mike HomannDanbury ISD
Big State has been my “go to” vendor for the last 7 years. They continuously provide exceptional service in a timely manner. I always receive excellent service from Big State!
—Brian Tader AT&T
Thank you to Big State Electric for being such a trusted electrical service provider. Big State’s professionalism and reliability are first class!
—Kevin NettletonBen E. Keith
Big State’s knowledge of hospital procedures have helped push the job. Coming from the field myself, I appreciate their work ethic and professionalism.
—David PerezPrecision Contracting

MASTER SERVICE AGREEMENTS

We tailor service plans to fit your operation, delivering dependable, proactive support built around your facility’s unique needs. From routine maintenance to on-demand service, Big State Electric provides consistent, priority response and long-term partnership—positioning us as your trusted, go-to electrical provider. 

FACILITIES MAINTENANCE

Big State provides a dedicated facilities maintenance team focused on your needs. Whether you require a full-time, on-site presence to handle a broad range of scopes or periodic support through check-ins and task orders, we have the capacity and commitment to keep your operations running.

DESIGN-BUILD

We deliver comprehensive design-build services for service and specialty projects, including system upgrades, tenant improvements, lighting design, equipment infrastructure, backup power systems, medium voltage distribution, and power quality solutions.  

REPAIR

With over 60 years of experience, we’ve encountered and resolved virtually every type of electrical system issue. Our deep expertise enables us to provide full-service repair solutions across low and medium voltage systems, as well as specialty applications for commercial and industrial clients.

Service Area Map

We are proud to provide service to nearly 100 Texas counties.

BIG STATE ELECTRIC

BY THE NUMBERS

of our services
0 %

are performed in-house, allowing us greater control over budgets, timelines and quality assurance.

EMERGENCY SERVICES
0 /7

All services come with free estimate, 24/7/365 service calls and a dedicated Service Manager as your point of Contact 

SAFETY INCIDENTS
0
in the last

days

Service Request

Looking to schedule service or inquire about our additional services? Please submit the form below. 

Our dedicated Service Department stands at the heart of our company, delivering rapid response, expert troubleshooting, and long-term reliability to keep our clients’ critical power systems operating at peak performance. 

Our dedicated Service Department stands at the heart of our company, delivering rapid response, expert troubleshooting, and long-term reliability to keep our clients’ critical power systems operating at peak performance. 

SERVICE DEPT. TEAM

1. Routine Maintenance & Preventative Services

  • Scheduled electrical system inspections (monthly/quarterly/annual)
  • Panel and breaker inspections (tightening, thermal checks if applicable)
  • Testing of circuits and load balancing
  • Inspection of transformers, switchgear, and disconnects
  • Lighting system checks (interior, exterior, emergency lighting)
  • Backup system checks (generators, UPS if applicable)
  • Preventative replacement of worn components
  • Documentation and maintenance reports


2. Troubleshooting & Repairs

  • Day-to-day service calls:
  • Diagnosing power outages, shorts, and faults
  • Repairing wiring, breakers, panels, and devices
  • Fixing lighting issues and control systems
  • Addressing nuisance tripping or overload issues
  • Equipment failure diagnostics


3. Installation & Upgrades

  • Project-based work that can stem from maintenance findings:
  • New circuit installations
  • Panel upgrades and replacements
  • Lighting upgrades (LED retrofits, energy efficiency)
  • Equipment hookups (HVAC, machinery, etc.)
  • Dedicated circuits for new equipment
  • EV chargers (increasingly common)
  • Temporary power setups


4. Emergency & On-Call Services

  • 24/7 or defined on-call availability
  • Priority response times
  • Emergency repairs to restore power or safety
  • Storm or outage response


5. Code Compliance & Safety Work

  • Helps the client stay out of trouble:
  • Bringing systems up to NEC and local code
  • Correcting violations found in inspections
  • GFCI/AFCI upgrades where required
  • Grounding and bonding corrections
  • Labeling panels and circuits properly
  • Supporting third-party inspections


6. Preventative Maintenance Programs

  • Custom maintenance schedules for the facility
  • Asset tracking (panels, equipment, circuits)
  • Lifecycle planning for electrical components
  • Recommendations for replacements/upgrades
  • Budget forecasting for electrical work


7. Energy Efficiency & Optimization

  • Lighting audits and retrofit recommendations
  • Load analysis and balancing
  • Power quality assessments
  • Suggestions to reduce energy consumption
  • Assistance with rebates or incentive programs


8. Small Projects & Ongoing Improvements

  • Adding outlets, circuits, or disconnects
  • Minor remodel electrical work
  • Office/tenant improvements
  • Equipment relocations
  • Low-voltage support


9. Documentation & Reporting

  • Service reports after each visit
  • Maintenance logs
  • Issue tracking and resolution history
  • Recommendations for future work
  • As-built updates (if applicable)


10. Coordination & Support

  • Coordination with facility managers
  • Working alongside other contractors (HVAC, mechanical, etc.)
  • Scheduling around business operations
  • Supporting shutdowns or off-hours work
  • Consulting on electrical decisions

Our FM services include:

1. Preventative Maintenance & Repairs
  • Comprehensive PM Program
  • Panel and breaker inspections (tightening, thermal checks if applicable)
  • Testing of circuits and load balancing
  • Inspection of transformers, switchgear, and disconnects
  • Lighting system checks (interior, exterior, emergency lighting)
  • Backup system checks (generators, UPS if applicable)
  • Preventative replacement of worn components
  • Documentation and maintenance reports

2. Troubleshooting & Repairs
  • Day-to-day service calls:
  • Diagnosing power outages, shorts, and faults
  • Repairing wiring, breakers, panels, and devices
  • Fixing lighting issues and control systems
  • Addressing nuisance tripping or overload issues
  • Equipment failure diagnostics

3. Installation & Upgrades
  • Project-based work that can stem from maintenance findings:
  • New circuit installations
  • Panel upgrades and replacements
  • Lighting upgrades (LED retrofits, energy efficiency)
  • Equipment hookups (HVAC, machinery, etc.)
  • Dedicated circuits for new equipment
  • EV chargers (increasingly common)
  • Temporary power setups

4. Emergency & On-Call Services
  • 24/7 or defined on-call availability
  • Priority response times
  • Emergency repairs to restore power or safety
  • Storm or outage response

5. Code Compliance & Safety Work
  • Helps the client stay out of trouble:
  • Bringing systems up to NEC and local code
  • Correcting violations found in inspections
  • GFCI/AFCI upgrades where required
  • Grounding and bonding corrections
  • Labeling panels and circuits properly
  • Supporting third-party inspections

6. Preventative Maintenance Programs
  • Custom maintenance schedules for the facility
  • Asset tracking (panels, equipment, circuits)
  • Lifecycle planning for electrical components
  • Recommendations for replacements/upgrades
  • Budget forecasting for electrical work

7. Energy Efficiency & Optimization
  • Lighting audits and retrofit recommendations
  • Load analysis and balancing
  • Power quality assessments
  • Suggestions to reduce energy consumption
  • Assistance with rebates or incentive programs

8. Small Projects & Ongoing Improvements
  • Adding outlets, circuits, or disconnects
  • Minor remodel electrical work
  • Office/tenant improvements
  • Equipment relocations
  • Low-voltage support

9. Documentation & Reporting
  • Service reports after each visit
  • Maintenance logs
  • Issue tracking and resolution history
  • Recommendations for future work
  • As-built updates (if applicable)

10. Coordination & Support
  • Coordination with facility managers
  • Working alongside other contractors (HVAC, mechanical, etc.)
  • Scheduling around business operations
  • Supporting shutdowns or off-hours work
  • Consulting on electrical decisions
Electrical System Upgrades & Retrofits
  • Evaluate existing electrical infrastructure
  • Design upgraded distribution systems (panels, feeders, capacity)
  • Replace outdated or undersized equipment
  • Improve reliability and redundancy

Lighting Design & Retrofit Projects
  • Site evaluation and lighting audits
  • Design of interior, exterior, and site lighting systems
  • LED retrofit planning and layout
  • Controls integration (timers, occupancy sensors, smart systems)

Tenant Improvements / Build-Outs
  • Electrical design for new office, retail, or industrial spaces
  • Power and lighting layouts
  • Circuiting and panel schedules
  • Coordination with general contractors and other trades

Equipment Power & Infrastructure Design
  • Power requirements analysis for new equipment
  • Design of dedicated circuits and disconnects
  • Coordination with equipment vendors
  • Installation and commissioning

EV Charging Infrastructure
  • Site feasibility and load capacity analysis
  • Design of EV charger layout and electrical infrastructure
  • Utility coordination
  • Installation and commissioning

Backup Power & Emergency Systems
  • Generator sizing and system design
  • Automatic transfer switch (ATS) design
  • Critical load identification
  • Integration with existing systems

Medium Voltage Distribution Design
  • Evaluation of existing MV systems
  • Design of feeders, terminations, and switchgear layouts
  • Coordination with utility providers
  • System upgrades and expansions

Power Quality & System Optimization
  • Load studies and power quality analysis
  • Design solutions for harmonics, imbalance, or voltage issues
  • Capacitor banks or system corrections

Code Compliance & Safety Upgrades
  • Facility assessments for NEC compliance
  • Design of corrective solutions
  • Panel upgrades, grounding improvements, labeling systems

Communication & Low Voltage System Design
  • Structured cabling design (data, voice)
  • Security and access control system layouts
  • Coordination with IT and security vendors

Our typical repair services include: 

General Electrical Repairs (Low Voltage / Standard Power)
  • Circuit breaker replacement and repair
  • Panelboard troubleshooting and repair
  • Fuse replacement and disconnect repairs
  • Wiring repairs (damaged, aging, or faulty conductors)
  • Receptacle, switch, and device replacement
  • Lighting system repairs (interior/exterior)
  • Ground fault and short circuit repairs
  • Power loss diagnostics and restoration
  • Overloaded circuit correction

Medium Voltage Repairs 
  • Medium voltage cable repair and termination
  • Switchgear troubleshooting and repair
  • Transformer diagnostics and repair coordination
  • Primary distribution fault isolation
  • Splice and termination repairs
  • Pad-mounted and substation equipment repairs
  • Insulation failure identification
  • Infrared (thermal) diagnostics and corrective work
  • Coordination with utility providers for outages and repairs

Emergency Electrical Repairs
  • 24/7 emergency response services
  • Power outage restoration
  • Storm damage repair
  • Emergency disconnect and isolation of hazardous systems
  • Temporary power setup and restoration
  • Critical system repairs to restore operations
  • Burnt equipment replacement (panels, breakers, conductors)

Commercial & Industrial Equipment Repairs
  • Motor control circuit troubleshooting
  • Control panel repair and component replacement
  • Disconnect switch repair/replacement
  • Equipment power supply repairs
  • HVAC electrical repairs
  • Machinery and production equipment troubleshooting
  • VFD (Variable Frequency Drive) troubleshooting

Lighting & Controls Repairs
  • Interior and exterior lighting repairs
  • Parking lot and site lighting repair
  • LED driver and ballast replacement
  • Lighting control system troubleshooting
  • Photocell and timer repairs
  • Emergency and exit lighting repairs

Communication & Low Voltage System Repairs
  • Data/communication line repairs
  • Network cabling troubleshooting
  • Phone system wiring repairs
  • Security system power and wiring repairs
  • Access control system electrical repairs
  • Camera (CCTV) power and connectivity troubleshooting

Power Quality & System Troubleshooting
  • Voltage drop and fluctuation diagnostics
  • Harmonic and load imbalance troubleshooting
  • Nuisance breaker tripping analysis
  • Phase loss detection and correction
  • Grounding and bonding issue repairs
  • Power factor-related issues (if applicable)

Preventative & Corrective Repair Work
  • Identification and replacement of failing components
  • Tightening and re-termination of loose connections
  • Corrosion-related repairs
  • Heat-damaged equipment replacement
  • Aging infrastructure upgrades discovered during maintenance

Small-Scale Service Repairs
  • Adding or relocating outlets and switches
  • Minor circuit modifications
  • Breaker resets and minor troubleshooting
  • Quick-response tenant/service calls
  • Office and retail electrical fixes

Large-Scale Repair Projects
  • Major feeder and distribution repairs
  • Panel and switchgear replacement due to failure
  • Facility-wide electrical system repairs
  • Service entrance repairs and upgrades
  • Post-incident electrical rebuilds (fire, flood, equipment failure)

Safety & Code-Related Repairs
  • Correction of NEC violations
  • GFCI/AFCI repairs and upgrades
  • Grounding and bonding corrections
  • Panel labeling and identification corrections
  • Repair of unsafe or non-compliant installations

Temporary & Backup Power Repairs
  • Generator connection troubleshooting
  • Transfer switch repair
  • Temporary power system repairs
  • Backup system restoration

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